Customer Support

DXB brings new thinking to customer support which we deliver from your first phone call.

We believe customer support should not start after you have bought your pump. In fact, our philosophy is to support you before you purchase your solution so that what you do purchase is right for the job.  In this way, you should not have to call us back in the future except to order another unit.

By listening to your needs and asking a few simple questions then designing a solution, we can ensure that what you buy from us will get the job done right. If you have already bought a pump (which might not even be ours) and you have some challenges, give us a call and we will see if we can help because our support is all inclusive.

So go ahead, give us a call or drop us a line. We are here to support you because our experience in building and using engine driven pumpsets is exceptional. In fact we have, in another life, sold and installed pumps in places as remote as Central Africa, the Arctic Circle and the deserts of the Middle East so looking after our customers here in the UK is a little more straightforward.

 

T: +44(0)1473 833939
e: support@dxbpumppower.com